Frequently Asked Questions

  • Our engraving shop is open 10 am - 6.30 pm Monday - Friday.

    For holiday hours, please check out Google Business Profile.

  • We have a wide range of font choices available to choose from, catering to various design aesthetics and functional requirements. Additionally, we can engrave in any language, and you're welcome to explore a range of fonts available through Adobe Fonts.

    With so many font styles, it can become overwhelming. To simplify this process, we've rounded up some of our customers' favourite font choices for engraving.

    When selecting a font, it’s essential to consider its readability, especially if the area to be engraved is relatively small.

    You'll also want to consider the message or feeling you want to convey. For instance, a classic serif font like Times New Roman might suit a formal occasion, while a more whimsical, cursive font gives a more personal touch.

  • Laser Engraving Service, 57 Leather Ln, London EC1N 7TJ

  • At Laser Engraving Service, our precision engraving machines can engrave on rings with bandwidth as small as 1mm.

  • Yes. Using specialised laser welding equipment, we can infill the engraved area with the appropriate precious metal before buffing down and polishing the ring's surface to restore it to a smooth, blank surface.

  • Yes, we extend our services to trade customers.

    Upon calling or contacting us through our online form, please notify us if you are a trade customer, and we will provide a separate quote.

  • Depending on your project requirements, we can provide a same-day service for urgent engraving jobs. We are unable to offer this service while you wait or within the hour.

    Although we try to offer our services at an affordable price, our same-day engraving service incurs an additional 50% surcharge at our discretion to account for the prioritisation and disruption of our regular workflow, resources and admin.

  • The simple answer is YES! We're able to engrave in a variety of different languages and writing systems, including but not limited to:

    • Latin

    • Cyrillic

    • Greek

    • Arabic

    • Hebrew

    • Devanagari

    • Chinese

    • Hiragana

    • Katakana

    • Kanji

  • We can engrave on various metal types, from Platinum, Yellow Gold, Rose Gold, White Gold, Silver, Brass, Copper, Steel, Cobalt, Tungsten, and Aluminium.

    Is your metal type not listed? Feel free to call or visit our engraving shop to discuss your project requirements.

  • When it comes to how deep the engraving will be, it's essentially a balancing act.

    You must apply large amounts of heat to a material's surface to engrave at depth. Certain materials such as metal, wood or acrylic are ideal for withstanding these heat levels.

    Glassware, however, when subjected to large amounts of heat from the laser beam, can result in the glass chipping or, worse, cracking. Additionally, engraving at depth can detract from the overall design if the design/motif has a large amount of detailing.

    So, how deep will your engraving be? We will always endeavour to engrave as deeply as possible without compromising the quality of the outcome or damaging/distorting the material/item in question.

  • To provide an accurate quote, we ideally need a vector file. The most common types of vector files are AI (Adobe Illustrator), DXF (Drawing Exchange Format) and SVG (Scalable Vector Graphics). Please also provide us with an idea of the scale.

    If you're unable to send us a vector file, please send us what you can to show your idea.

  • The maximum cutting thickness of our CO2 laser machine is 12mm, while our fiber laser machines have a maximum cutting thickness of 3mm.

  • Absolutely! You're welcome to bring your own materials or items for laser cutting, engraving, and marking. We're happy to work with what you have.

  • If you're looking to laser cut non-metallic materials such as plastics, wood and fabrics, our co2 laser machine has a 1000x600mm processing area, whilst, for metal laser cutting jobs, our fibre laser machines have a 120x120mm processing area.

  • You name it, we can engrave it!

    • Fashion rings

    • Signet rings

    • Wedding rings

    • Eternity rings

    • Engagement rings

    • Necklaces

    • Pendants

    • Bracelets

    • Bangles

    • Cufflinks

    • Brooches

    • Earrings

    • Grillz

  • No, laser engraving does not rub off.

    During the laser engraving process, a laser beam will melt/remove material from the surface of the item of jewellery in the shape of your design, making the engraving permanent and resistant to wear and tear, including rubbing off. Additionally, we can adjust the depth of the engraving depending on the material and the desired outcome.

    Therefore, we can confidently say that laser-engraved designs or text on your jewellery will not rub off under normal circumstances.

  • Absolutely, we understand that not all our customers live locally. Please address all parcels to the following address:

    Laser Engraving Service, 57 Leather Ln, London EC1N 7TJ

    We recommend sending all parcels Royal Mail Special Delivery Guaranteed® to give you peace of mind.

    Once we've received your item of jewellery, using our cutting-edge laser technology paired with a genuine design ethos, our engravers will personalise your jewellery item to your specifications.

    After that, we'll buff, clean and polish the engraved area to remove any burrs resulting from the engraving process to restore your ring's shine and smoothness.

    Finally, one of the team will be in contact to arrange for the payment of the engraving + postage charged at £8.45 (under 100g) sent via Royal Mail, Next Day Special Delivery, before dispatching your engraved ring back to you!

  • Are you looking to have large quantities of glassware personalised for parties, weddings, business events, corporate gifts, groups, etc? We provide quantity discounts on orders over five units.